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Orders placed & paid for outside of the Hello Man platform aren't protected, supported or guaranteed by Hello Man. In the event that a seller become unresponsive or disappears, or doesn't supply your purchase after you've paid, or if your purchase gets lost in the mail, Hello Man cannot facilitate a refund or offer you any buyer protection, insurance, or assistance.
Each piece is made to order, so please allow up to 2 weeks turnaround time.