We offer free delivery to all major South African city centres for all orders over R500 including delivery of orders paid for using discount coupons or vouchers. 

Deliveries outside of South Africa will attract a delivery fee. In addition we will not be liable for customs and other such associated fees. 

We aim to process your order as quickly as possible. Delivery is made within one to two working days of the order being processed (Standard delivery, and depending on the payment method used).  Native Décor ships orders to South African addresses via courier from Monday to Friday, during office hours and does not operate on public holidays.  

All packages can be tracked on the courier company’s website by making use of the tracking reference that we provide you with once your order has been dispatched. When completing your details for delivery, it is advisable to enter your work address or address that is normally occupied during office hours.
In the event that there is an unexpected delay we will communicate this to you via phone or email. 

We cannot be held responsible for an incorrect address being entered while ordering on our website. If you complete your order and then notice that the address details are incorrect, please contact us immediately : [ email hidden ] or on 011 783 9600.