Please note that each item that we make is unique in that each piece of timber selected possesses its own intrinsic characteristics and qualities. Although we do our best to ensure that our photos provide an accurate representation of our products, please also note that colours may vary across different devices.

Custom Orders

• We welcome special commissions. Should you have something unique in mind, please contact us for a free quote and an indication of our lead time.

Returns and Exchanges

• All of our products are packaged with care. Should your order arrive in a damaged condition, please contact us within 7 days of receiving it and we will replace it for you.
• Exchanges are accepted within 14 days from the received date. Please note that postage costs for the returned item will be for the customer’s account.
• Custom orders cannot be exchanged.

Postage/Courier Services

• Postnet to Postnet
• The Courier Guy
• For international options, please contact us for a quote, bearing in mind that any additional customs or import taxes will be for the customer’s account.