All items are "Made to Order". Please allow 5-7 business days for me to make your item before shipping.
If you need something quicker, please contact me at [ email hidden ] before purchasing, to see if I can accommodate. 
Please note that all items are individually handcrafted and may vary slightly to the photo provided. The colour of the items may vary slightly from pictures loaded in my store as on-screen colours varies slightly from the actual product. 

SHIPPING
Please allow 3-5 working days for shipping of stock items.
Oders are processed once payment has been received in full.
Once the order has been dispatched I will e-mail you.
Please provide a daytime physical address (home or office) and telephone number when placing your order.
Insurance will only be added to parcel at the client’s request.  Please note that the client is liable for the insurance costs, and will be added to the postage fee.

Courier Delivery - Please allow 3-5 working days for shipping of stock items at a cost of R80

Overnight Delivery - If you wish to use this option, please contact me directly ([ email hidden ]) to ensure speedy delivery and additional charges.

International shipping – Please contact me ([ email hidden ]) for a quote.

Self collect: this is a free delivery option available to customers in Cape Town. Those who choose this delivery will be emailed the address from which to collect.
Belinda Jewellery designs cannot be held liable for lost or stolen parcels, late deliveries or damaged goods that occurs while in transit. Great care is taken to ensure that the goods are packaged correctly so that they do not break in the post.

REFUNDS
Unfortunately I do not permit refunds but exchange can be discussed on a case-to-case basis; if you are unhappy with your purchase please contact Belinda Jewellery Designs within 24 hours of receipt at ([ email hidden ]). The item needs to be returned within 7 days of receiving your order, in its original packaging and condition. The buyer is responsible for return shipping costs.

RETURNS
Please note I do not permit returns on jewellery pieces (ie. earrings), due to hygiene and custom made orders that have been specifically made for the buyer. If there is a technical issue I will replace the item at my own cost after a thorough inspection and determining of cause.

CARE
To avoid accelerating the fading of the gold colouring, on plated items it  is best to avoid prolonged exposure to harsh chemicals, perfume, soaps, lotions, perspiration and too much water. Remember that this is also dependant from person to person as every person reacts differently to metals.
A jewellery cloth can be used to polish your piece or a warm, gentle soapy solution can be used.

Ring sizes:  X-Small (G, G½,H, H½,I, I½)
                      Small (J, J½, K, K½, L, L½)
                      Medium (M, M½, N, N½, O, O½) 
                      Large (P, P½, Q, Q½)
                      X-Large (R, R½, S, S½, T)
If you are  unsure you can visit your local jeweller and ask the i am sure they will be happy to help.
You can also visit findmyringsize.com or online ring conversion website to calculate for yourself.
Please be aware that I do not use the British measurment for my jewellery. 

Bangles: Diameter -  Small - 61mm
                                       Medium - 63mm
                                       Large - 65mm

Bracelets: One size. An extension piece can be added at an extra cost.